Privacy Policy & Cookie Statement

When using GoRobot.com.cy, your personal data is processed through our online site in various ways. Because we consider the handling of your personal data to be of great importance, we process it carefully and store it securely, in accordance with the GDPR rules (The General Data Protection Regulation). In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data
  • limit our collection of personal information to only what is necessary for legitimate purposes
  • explicitly request permission to process personal data in cases where this is required
  • take appropriate security measures to protect personal data and also require this from parties that process personal data on our behalf
  • respect the right to provide access to, correct or delete your personal data upon your request

GoRobot is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the online store gorobot.cy 

Data collection when placing an order

When you place an order with us, your personal data (first and last name, street and house number, zip code and place of residence, e-mail address) are used to process the order. We may provide this personal data to our delivery service so that the order can be delivered. We also receive information about the payment from your bank or credit card company. We use your email address for this. We have a legitimate interest in this. We keep this information for three years after the order has been completed. We keep certain customer data for a longer period in connection with the statutory tax retention obligation. 

Providing to third parties:  We work with certain companies that may receive the above-mentioned personal data from us.

Website analytics

We keep statistics about the use of our online store. We use these statistics to improve our online store and, for example, we can show personalized, relevant information. We may combine your personal data to learn more about you. We use your email address for this based on your permission. Naturally, we will respect your privacy at all times. If you do not want this, you can always report this to us. We store this information for one year.

Providing to third parties: We work with certain companies that may receive the above-mentioned personal data from us.

Email Advertising

We would like to send you advertisements about offers and new products or services. We do this by e-mail. You can object to this advertising at any time. Each email (newsletter) contains an unsubscribe link as an unsubscribe option. We also use social media. Here you have the option to unfollow us and/or block content.

Online Advertising

Our online store shows advertisements. We do not publish these ourselves, but advertising agencies with which we collaborate do. These agencies keep track of whether you like these advertisements and use that information to provide more fun or interesting advertisements and offers in the future.

Provision to other third-parties

With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Cookies

When you visit our website, we ask you to accept cookies. This way you can use our website in all its glory. A cookie is a small text file with information that is temporarily placed on your computer, tablet or telephone. Thanks to cookies, you do not have to enter or download the same information each time you return to us. Furthermore, they help us understand how you use our website and what you are interested in. This way we can improve our website and make it more customer-friendly for you. Additionally, we sometimes use this information to make our advertising more personalized. Through partner services such as Google Advertising, Bing Adveritising, and Facebook Advertising, you may see advertisements from our company on other web pages as a result of opting in with our cookies.

Data Protection Officer

We have appointed a so-called data protection officer. This person is responsible for privacy within our organization. Our data protection officer is Simon Moser and can be reached by email at data@gorobot.cy for all your questions and requests.

Changes to this privacy policy

We reserve the right to make changes to this privacy statement. It is therefore recommended to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data

If you’d like us to treat your data differently, you have the following rights:

  • receive an explanation about what personal data we have and what we do with it
  • access to the precise personal data we have
  • having errors corrected
  • having outdated personal data deleted
  • withdrawal of consent
  • object to a particular use

Please make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

Any questions?

Do you have questions about our privacy policy? Please do not hesitate to contact us. Send an email to support@gorobot.cy, call us, contact us on WhatsApp, or chat with us on the website! We are available every working day from 9am to 6pm.